Our Services › Personal Care
Personal Care
Level 2 of 3 · Everything in Wellness Care, plus hands-on help
Hands-on help, with their dignity always first.
When bathing, dressing or getting up from a chair has become hard or risky, a caregiver helps with the parts they can't do safely and lets them keep doing the rest. They still get the company, meals, tidy home and outings of Wellness Care, so staying home stays possible.
Not ready to talk yet? Ask Cara or fill out our Care Questionnaire (about 8 minutes).
What's included
Everything in Wellness Care, plus hands-on help.
Personal Care doesn't replace Wellness Care. It adds to it. Your loved one keeps every part of Level 1 and gets a caregiver who can safely help with their body, too.
All of Wellness Care
- Company and conversation
- Meal planning and cooking
- Light housekeeping and laundry
- Groceries, errands and rides
- Medication reminders and routines
- Outings and staying active
Plus hands-on personal care
Help with the body, given gently and privately
- Bathing, showering and hygiene
- Dressing, grooming and toileting
- Help with walking and mobility
- Safe transfers, like bed to chair
- Help with meals and eating
- Incontinence care
Why it matters
The riskiest moments of the day are the most private ones.
Getting in and out of the shower, up from the toilet, or out of bed are where many falls happen. A steady hand at those moments can be the difference between staying home and a hospital stay.
Sources: CDC, older adult falls; CDC MMWR, bathroom injuries, 2011; CDC MMWR, falls and hip fractures; AARP, 2024.
How we do it
Done with them, not to them.
Needing help with a shower is hard for anyone. The way the help is given matters as much as the help itself.
They lead
Their routine, their choices
Morning or evening shower, which outfit, how they like their hair. We follow their way of doing things.
They do what they can
Help only where it's needed
If they can button the shirt, they button the shirt. Doing for themselves keeps strength and confidence up.
Privacy, always
Covered, doors closed, no rush
We keep them covered, explain each step before we do it, and never hurry the most personal parts of the day.
Safe moves
Transfers, walking, the bathroom
Caregivers help them stand, turn and sit safely, and use the walker, shower chair or grab bars they have.
A familiar face
The same caregivers when we can
Trust is what makes personal care feel normal. We try hard to send the same people, so it's someone they know.
Small changes noticed
A note after every visit
A red spot on the skin, eating less, a new wobble. A caregiver who helps every day sees what others miss.
A real visit
What a morning can look like.
One example of a Personal Care visit for a dad who uses a walker.
Signs it may be time
You might be noticing:
Fewer showers, or the same clothes several days in a row
A fall or a close call in the bathroom or getting out of bed
Holding onto furniture to get across the room
Trouble with buttons, shoes or reaching the feet
Embarrassing accidents they try to hide
A family member worn out from lifting and bathing
Seeing one or two of these is a good reason for a free in-home assessment. We'll tell you honestly whether Wellness Care is enough or Personal Care is the better fit.
Transparent pricing
$32 an hour
Includes everything in Wellness Care. A minimum of 4 hours per visit and 8 hours per week. Every client gets a personal care plan and a caregiver matched to them.
Want more flexibility? Coming soon, clients can book Wellness Care (Level 1) visits in our app from 2 hours, with no weekly minimum. Hands-on Personal Care is scheduled with our care team. App visits depend on caregiver availability.
Ways to save
Best Price Guarantee: for new private-pay clients, we'll beat a comparable written rate from a professional home care agency for your first 6 months. Additional eligibility terms may apply.
HomeTogether TV included: with 20 or more private-pay hours a week, video calls and gentle check-ins on their TV come at no charge. Learn more
Common questions
Yes. Personal Care is Level 2. It includes everything in Wellness Care, like company, meals, light housekeeping, errands, rides, medication reminders and outings, plus hands-on help with bathing, dressing, toileting, walking and transfers.
Yes. Visits are at least 4 hours, with at least 8 hours a week. Want more flexibility? Coming soon, clients can also book Wellness Care (Level 1) visits in the Caring Companions app from 2 hours, with no weekly minimum. App visits depend on which caregivers are free, so think of the app as one more way to get help. Hands-on Personal Care visits are scheduled with our care team.
That's very common. Caregivers often start with the parts that feel easy, like breakfast, laundry or a walk, and build trust first. When bathing begins, they keep him covered, explain each step and let him do what he can himself.
Yes. Caregivers help with standing, sitting, turning and moving from bed to chair, chair to toilet, and in and out of the car, using whatever equipment your loved one already has.
No. It's non-medical, hands-on help with daily activities. Caregivers give medication reminders but don't give medicine, change dressings or do nursing tasks.
Yes. You can add hours, add overnight care or move to 24-hour care without switching agencies. If needs become more complex, such as advanced dementia, Advanced Care (Level 3) adds more experienced caregivers.
What families & caregivers say
Real, verified Google reviews from the families we care for, and the caregivers on our team.