For families hiring a caregiver directly
We would rather you do this well than do it with us.
Plenty of families hire a caregiver on their own. It is often cheaper, and when it works it works beautifully. It also goes wrong in ways nobody warns you about, usually around insurance, taxes, and what happens the first time your caregiver is sick or quits without notice.
So we put everything we know in one place and gave it away. No cost, and no obligation to ever hire us.
Where to start →
Why an agency would tell you this
If the right answer for your family is hiring somebody yourself, we would rather you did it well. There are three honest reasons an agency would say that out loud.
The first is that a family who hires badly usually ends up in a crisis, and crises are what put people in nursing homes. We would rather help you avoid that than pick up the pieces.
The second is that a lot of families who hire privately eventually need something we do have: a caregiver to cover the week theirs is on vacation, somebody overnight after a hospital stay, or a second person when one is no longer enough. We would like to be the people you already trust when that day comes.
The third is simpler. We live here. The families in this town talk to each other, and we would rather be known as the agency that told people the truth.
If you take nothing else from this page: if you hire a caregiver directly and control how and when they work, they will usually be considered your household employee rather than an independent contractor. And do not assume your homeowner's insurance covers them if they are hurt in your home.
There are three ways to do this, not one
Most families arrive thinking the choice is agency or nothing, or private or nothing. It is worth ten seconds to see all three side by side, because the middle one is the one almost nobody knows about and it is the one that can pay for the care.
Hire privately
You employ the caregiver directly. Usually the lowest hourly cost and the most control over who walks in the door.
Consumer Directed Services
A Missouri Medicaid program where the person receiving care chooses and manages their own attendant, and Medicaid pays for the authorized hours.
Hire through us
We employ, screen, train, insure, schedule and supervise the caregivers, and we send somebody else when yours is sick.
Before you pay privately, check whether Missouri Medicaid could pay for this.
This is the part families almost never hear about, and it is worth a phone call before you spend a dollar of your own money.
Missouri has a program called Consumer Directed Services. If the person needing help has Missouri Medicaid and a physical disability, and is able to direct their own care or has someone who can do it with them, they may qualify to choose and manage their own attendant while Medicaid pays for the authorized hours.
- You choose the person, not an agency
- It can be a family member, though not a spouse or legal guardian
- A CDS provider runs payroll and handles the program requirements
- The care is paid for by Medicaid rather than out of your pocket
Caring Companions Community Directed Services is a CDS provider. We can tell you in one conversation whether it is worth pursuing, and walk you through it if it is.
See if CDS could work →Or call our CDS office directly at (417) 218-2888. If it turns out not to fit, we will say so and you will have lost a phone call.
Six things to set up before the first shift
Every one of these has a straightforward answer, and families handle them all the time. They are just not things anybody hands you a list of, so here is the list. Work through it once at the start and the rest of it runs quietly.
You are the employer, so set that up properly
The IRS looks at control. If you decide not only what work gets done but how and when it gets done, a caregiver you hire directly will usually be treated as your household employee rather than an independent contractor. Handing someone a 1099 at the end of the year is the most common mix-up, and the one most worth avoiding at the start.
Being a household employer can mean:
- Getting an EIN from the IRS, which is free and takes minutes online
- Completing Form I-9 to verify they can work in the United States
- Having them complete a W-4, and issuing them a W-2 at year end
- Withholding and paying Social Security and Medicare once wages pass the annual threshold the IRS sets
- Working out whether federal and Missouri unemployment taxes apply to you
You do not have to work this out alone, and most families should not try. A payroll service built for household employers handles nearly all of it for less than people expect, and a CPA can give you this year's numbers in one phone call. IRS Publication 926 is the plain source if you want to read it yourself, and there are free walkthroughs for all of this in Become a prepared employer: household employer basics, employee versus contractor, a payroll setup checklist, and a tax timeline.
Make one phone call to your insurance agent
If a caregiver is injured working in your home, the question is what covers it. Coverage for household employees varies a great deal between policies, and whether Missouri workers' compensation requirements apply depends on your situation, so it is worth knowing yours rather than assuming.
Call your agent before the first shift. Tell them you are directly employing an in-home caregiver, ask what you have and what you need, and get the answer in writing. Many carriers will add coverage. A ten-minute call settles it.
Agree the hourly rate and overtime in writing
If your caregiver is doing real personal care rather than just keeping company, federal overtime rules generally apply over forty hours in a week. That is easiest to handle by agreeing it upfront rather than working it out later.
Set an hourly rate and write down how overtime works before anybody starts. It is a five-minute conversation, and the work agreement builder puts it in writing for you.
Run the three background checks available to you
Two of these are free and most families have never heard of either one. Do all three.
1. The Missouri Family Care Safety Registry. Open to the public, for a worker who has consented. It covers the child and elder abuse registries, the employee disqualification list, and criminal history, and it is run by the state health department at health.mo.gov/safety/fcsr. This is the one built for exactly what you are doing.
2. Missouri Case.net. Free, and you do not need anybody's permission, because Missouri court records are public. Go to courts.mo.gov/casenet, choose Litigant Name Search, and type their name. You will see public civil and criminal cases from Missouri courts, including evictions, judgments, and orders of protection, which no background check package will show you.
Three things to know before you trust it. Names repeat constantly, so confirm the date of birth or address before you conclude anything about a person. It only covers Missouri, so somebody who lived in Arkansas until last year will look spotless. And the state says outright it is a service, not an official court record. It is also closed overnight and at weekends, running Monday to Friday, 6am to 1am, which surprises people who go looking on a Sunday.
3. A paid criminal background check. This is the one that reaches past the state line. A screening company like Checkr, which is what we use for our own caregivers, runs national criminal databases, the sex offender registry, and county records everywhere the person has lived. It costs a modest amount per person and it needs their written consent. HomeTogether Hire has a background check authorization form ready to sign.
Then verify their driver's license and auto insurance if they will ever drive your parent anywhere. And call every reference, including the ones they did not offer.
Decide now who covers a day you cannot fill
One caregiver means one person's calendar. When they have the flu, a funeral, or a sick child of their own, that shift comes back to you at whatever notice they can give.
People also move on, for a better offer or a move or a change at home. Hiring again realistically takes a few weeks, so it helps to know in advance who bridges that gap.
So decide it now, while nothing is urgent. A second caregiver you have already met, a family member who can step in, or an agency whose number you already have. There is a backup and coverage plan builder for exactly this, and it takes ten minutes.
Put a few simple safeguards in place
Most caregivers are wonderful and the great majority of families never have a problem. The difference is simply that an agency has supervisors dropping in and notes read by somebody else, and a private arrangement does not, so it is worth building a light version of that yourself.
Keep the checkbook and cards somewhere separate, count medications on a regular schedule, and write down what you expect so there is never a difference of memory about what was agreed. All three take minutes, and they protect the caregiver as much as they protect you.
The tool we built to make it easier
HomeTogether Hire is ours. We built it because families kept asking us how to do this themselves, and because the alternative is applicants scattered across texts, email, and Facebook with nobody sure what paperwork is even needed.
Post your job free →Posting a job and collecting applicants is free. Membership is $25 a month, which is what keeps the platform running rather than a cut of anybody's pay, and you can cancel any time. The first 100 families get three months free, automatic at sign-up with no card needed.
What it does, in one pass
Post a job and gather applicants for free. Membership is $25 a month, which is what pays for building and running the platform. It is the only money involved: we take no cut of what you pay your caregiver, and they keep every dollar of their rate. The first 100 families get three months free.
Post and share
One link to put in a text, an email, a church bulletin, or a neighborhood Facebook group. Everywhere you were already going to look.
Applicants in one place
Everyone interested lands in one organized list instead of scattered across three apps, so you stop losing track of who is who.
Interview on video first
See and hear somebody before you arrange to meet them. This saves more time than anything else in the process.
Screening
Directory caregivers are checked: identity, national criminal database, sex offender registry, and county records where they have lived.
Paperwork that sends itself
Send a warm offer letter. On acceptance the work agreement, background-check consent, and pay details go out filled in and ready to sign.
Then keep it organized
Documents, schedules, and pay records in one hub, so if you are ever asked what was agreed and what was paid, it is already there.
The hiring tool works anywhere in the country. The caregiver directory is live across the Springfield area and expanding, so if you are further out you can still post a job and use the rest of it. See everything HomeTogether Hire does →
One honest note about screening: no background check guarantees safety, on any website including ours. A check finds what has been recorded, and plenty never is. Ask what has actually been completed on the person you are considering, call every reference, and run the three checks above yourself. Two of them are free.
Free tools for every stage of this
A family support center we built and keep adding to: guides, builders, and checklists that cover the whole thing, from writing the job description to the night something goes wrong at eleven o'clock. Use as many as you like. They are free to read and you do not need a membership for any of them.
Find the right caregiver
Before you decide.
- Interview question builderTool
- Reference check guide and call scriptTool
- Caregiver comparison worksheetTool
- Background check guideGuide
- Red flags and green flagsGuide
- Trial shift and safety guideGuide
Become a prepared employer
The paperwork side, which is where families get caught out.
- Household employer basicsGuide
- Employee vs. contractor guideGuide
- Payroll setup checklistTool
- Household employer tax timelineGuide
- Caregiver pay calculatorTool
- Work agreement builderTool
- Job description builderTool
Manage it once they start
The part a marketplace cannot do.
- Backup and coverage planTool
- Care plan builderTool
- Weekly care scheduleTool
- Caregiver task list builderTool
- 30-day check-in and feedback guideGuide
- Boundaries, burnout and ending wellGuide
When something goes wrong
The things people search for at two in the morning.
- My caregiver called offGuide
- My parent does not like the caregiverGuide
- My parent refuses helpGuide
- The caregiver reported a fallGuide
- Something valuable is missingGuide
- I am concerned about mistreatmentGuide
- I need to replace care quicklyGuide
Learn the care skills
Free lessons, and our own nine-module dementia course.
- The Dementia Journey courseCourse
- Safe mobility and transfersLesson
- Fall prevention at homeLesson
- Understanding personal care needsLesson
- Nutrition, hydration and incontinenceLesson
- When more care may be neededLesson
And one thing only we can do
Send you a caregiver. For the week yours is on vacation, the stretch after a hospital stay when one person is not enough, or the morning somebody calls in sick and you are out of options. No ongoing commitment.
Our regular rates · (417) 234-8494
Our virtual caregiver visits also work alongside a private hire. Your own caregiver during the day, and somebody from our office looking in on the evenings and the days they are off, from $75 a week.
When an agency is genuinely the better answer
Not always. But sometimes clearly, and you deserve to hear where the line is rather than work it out the hard way.
Private hiring tends to stay simple when
- The hours are steady and predictable
- One person can cover what is needed
- Somebody in the family has time to manage it
- You already have somebody in mind, often through church or a neighbor
- The care is mostly company, meals, and light help
- You are comfortable being an employer
Private hiring gets harder to manage when
- Hands-on personal care is a large part of the day
- Transfers need real training or equipment
- Fall risk is high
- Dementia behavior has become unpredictable
- A shift genuinely cannot go unfilled
- More than one caregiver is needed to cover the week
None of that means a private caregiver cannot do the work. Plenty are excellent at all of it. It means the supervision, the training, the backup, and the risk all land on you, and that load grows faster than most families expect.
Questions we get asked
Is this actually free, or is it a way to get me on the phone?
What should I pay a caregiver in Springfield?
Can I just pay them cash, under the table?
The reason it matters to them, and families rarely think about this: wages that are never reported build no Social Security credit. Somebody can work for a family for eight years and have nothing to show for it when they retire.
Do you have caregivers you would recommend?
What if it does not work out?
We are outside Springfield. Can you still help?
Still not sure which of the three is right?
Tell us about your situation and we will tell you what we would do if it were our family. Whether that is hiring privately, looking at Medicaid CDS, or using an agency, and it will not always be us. There is no cost and nothing to sign.
Tell us about your situation Or call (417) 234-8494